Improve Accountability, Execution, and Performance
Why Crucial Accountability?
A culture with weak accountability is one where those who see problems say nothing because they assume they don’t have the authority or skills to raise a concern. Our research shows when people see accountability as “someone else’s job” they waste time, resources, and morale—specifically, employees waste $1,500 and an eight-hour workday for every accountability discussion they avoid. These costs skyrocket when you consider that 95 percent of a company’s workforce struggles to hold their colleagues accountable.