Every company experienced 2020, but not every company experienced it the same. Some turned COVID challenges into opportunities, while others struggled to survive.
And yet, our latest research of 1,200 employees, shows that when it came to succeeding in a pandemic, how well you hold crucial conversations is more important than the resources at your disposal, grit of your team, good ideas, and even talent.
And while dialogue is critical in a crisis and its aftermath, some conversations matter more than others. Leaders identified six conversations that are critical to 2021 success.